llleads.com

Terms and Conditions

Last updated: June 9, 2026

LLLeads ("LLLeads", "LLLeads.com", "we", "our", or "us") is a company based in Quebec, Canada. These Terms and Conditions ("Terms") govern your access to and use of the LLLeads platform, websites, and services. By creating an account or using our services, you accept these Terms.

1. Definitions

  • "LLLeads", "we", "our", "us" — LLLeads.com, operator of the Platform.
  • "Client", "you", "User" — any business, individual, or entity that creates an account, purchases services, or accesses the Platform.
  • "Platform" — the LLLeads.com websites, dashboards, applications, and related software.
  • "Lead" — any prospect interaction generated for a Client, including an incoming phone call, text message (SMS), email, or submitted form, whether or not it is answered or converted.
  • "Services" — lead-generation, advertising, and outbound communication services (including SMS, voice, email, and AI-assisted campaigns) provided by LLLeads.

2. Description of Services

LLLeads generates leads for its Clients and operates outbound communication campaigns (SMS, voice, email, and AI-assisted calling) on their behalf. The Platform lets Clients receive, track, and manage their leads and campaigns in real time. LLLeads acts as a service provider; it is not the employer, agent, or representative of any prospect or third party contacted on a Client's behalf.

3. Accounts

  • You must provide accurate, complete, and current information and keep it up to date.
  • You are responsible for maintaining the confidentiality of your password and for all activity under your account.
  • You must notify us immediately of any unauthorized use of your account.
  • Accounts may not be shared, transferred, or resold without our written consent.

4. Acceptable Use

You agree not to:

  • Use the Services for any unlawful, fraudulent, deceptive, or abusive purpose.
  • Send content that is false, defamatory, hateful, harassing, or that violates any applicable law, including anti-spam (e.g., Canada's Anti-Spam Legislation) and telemarketing rules.
  • Upload or provide contact lists for which you do not have the necessary rights or consents.
  • Circumvent billing, credit, or payment mechanisms.
  • Reproduce, copy, resell, or redistribute the Platform, in whole or in part, without our prior written authorization.
  • Attempt to access systems, accounts, or data without authorization.

You are solely responsible for ensuring that any contact data, consents, and campaign content you provide comply with applicable laws.

5. Leads, Credits, Billing, and Payment

  • Services are paid through credits and/or recurring charges as displayed at the time of purchase or as set out in your service agreement.
  • Where authorized, LLLeads may debit your payment method (through our payment processor) on a recurring basis for the leads delivered, calculated as the number of leads (such as calls and forms) multiplied by the agreed cost per lead, plus applicable taxes.
  • A lead is billable whether or not the call was answered or the message was acted upon. A record of leads is available to the Client.
  • Commissions, fees, and per-lead rates depend on your service plan.
  • Unless otherwise stated, all amounts are in Canadian dollars (CAD) and exclusive of applicable taxes.

6. Cancellation and Refunds

  • You may revoke a recurring payment authorization at any time with two (2) business days' prior written notice.
  • Credits and amounts already applied to leads delivered are non-refundable.
  • We may, at our discretion, issue credits in accordance with the policies displayed at the time of the transaction.

7. Intellectual Property

The Platform, its source code, design, trademarks, logos, and all content (except content you publish) are the property of LLLeads or its licensors. All websites, landing pages, phone numbers, digital assets, and other means used by LLLeads to generate leads for the Client are and remain the exclusive property of LLLeads; the Client acquires no ownership rights in them. You receive a limited, non-exclusive, revocable right to use the Platform for its intended purpose. You grant LLLeads a worldwide, non-exclusive, royalty-free license to host, display, and process the content you provide as needed to operate the Services.

8. No Guarantees; Disclaimers

The Platform and Services are provided "as is" and "as available." LLLeads makes no guarantees, warranties, or representations regarding the volume, quality, frequency, or conversion of leads. Lead-generation results may vary and are not guaranteed. To the maximum extent permitted by law, LLLeads disclaims all express or implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of Liability

To the maximum extent permitted by law, LLLeads, its officers, employees, and partners shall not be liable for any indirect, incidental, special, punitive, or consequential damages, including lost profits, clients, data, or opportunities, arising from the Services or the leads provided. LLLeads' total aggregate liability shall not exceed the amounts you paid to LLLeads during the twelve (12) months preceding the event giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless LLLeads against any claims, losses, liabilities, damages, and expenses (including reasonable legal fees) arising from your use of the Services, your breach of these Terms, your campaign content or contact data, or your violation of any law or third-party right.

11. Suspension and Termination

We may suspend or terminate your access at any time, without notice, if we reasonably determine that you have violated these Terms or applicable law, or that your use presents a risk to LLLeads, our providers, or others.

12. Changes to These Terms

We may modify these Terms at any time. The current version will always be available on this page. Significant changes will be communicated by email or through the Platform. Your continued use after changes take effect constitutes acceptance.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of the Province of Quebec and the applicable federal laws of Canada. Any dispute relating to these Terms or the Services will be subject to the exclusive jurisdiction of the courts of the judicial district of Montreal, subject to any remedies available under applicable consumer protection legislation.

14. Contact

Questions about these Terms: info@llleads.com